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Register here to join PHEAA (Pennsylvania Higher Education Assistance Agency) for a free, live webinar: Listen Up! Active Listening. See event description below:

We know actively listening to others takes practice, self-control and commitment. So often we think we are listening when in fact we are caught up in our own thoughts or anticipating what we think the other person or persons is about to say. At times, this can lead to failed communication. In this course, you’ll learn about the impact that active listening has on the speaker, learn and practice strategies to increase your ability to actively listen and allow others to elaborate on their thoughts as a means to improve future communications with both your coworkers and external customers alike. So come join us for this special webinar.